Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability as every return has a carbon footprint. To be eligible for a full refund, please send us a picture and/or video of the item(s) to info@marianasartistry.com within 30 days of receiving your purchased item(s) to be reviewed by one of our dedicated team members. After that, you can either keep the item, or you might want to donate it. Please keep in mind that we also request a reason(s) for requesting a refund for compliance with our business core values of integrity, honesty, and customer satisfaction as this both protects you as the consumer and us as the provider.